Return policy

Thank you for shopping at Meeshum.com! We are confident that you'll be satisfied with your order. However, if for any reason you are not, please select from one of the following options.

For existing orders, Please select one of the following.

For our steps on return and polices please see below.

What is our return policy?

At Meeshum we want to make your exchange or return as easy as possible.

Returned items must be mailed back to Meeshum California within 30 days of delivery date in order to receive a full refund.

Returned items must meet all the following criteria:

  • Item should not be worn
  • Item should be in its original new condition
  • Item should not be washed
  • Item should be in original packaging and has all original tags attached
  • Item should be mailed back to Meeshum within 30 days from the date of delivery.

If your return does not meet the above criteria please email us at care@meeshum.com. Tell us which conditions have not been met and we will suggest a suitable alternative if possible. If we receive the item in a condition that does not meet our return criteria, we reserve the option to not refund the item or return it to customer at their own expense.

You should expect to receive your refund within four weeks of shipping your package. However, our customers usually receive their refunds more quickly. This time period includes the time it takes for your package to reach us once shipped (from 5 to 10 business days for USA and 15 – 25 business days for other countries) and the time it takes to process your return (3 to 5 business days). You will be notified via e-mail of the status of your refund and any potential adjustments once we have received and processed the return. Adjustments to credit cards should appear within two billing cycles.

Refunds:

  • Should you prefer to receive a refund, we will happily comply with your request provided you meet the return criteria listed above.
  • Please note that we do not refund shipping costs and duty taxes.
  • Other not-refundable items are: Length Customization fees and Size Customization fees.
  • Final Sale items are FINAL SALE! And cannot be returned or exchanged.
  • If you received FREE shipping on your order, and if you return items causing the value of the original order to fall below USD100, you will be charged for the original shipping costs.
  • Items with size customization for 6XL & 7XL are Final Sale and cannot be returned or exchanged.
  • Items bought in a Clearance SALE are final sale. These include promotions major markdowns and discounts from 20% -70% off. They are not eligible for cancellations or returns & exchanges

Exchanges:

If you want to make an exchange we will issue you a Store Credit to use for a new purchase. Exchange Store Credits include the value of returned items. Other benefits include:

  • Your price is guaranteed In the event your purchase was made during a sale, you are still eligible to purchase your exchange item for the price you paid at the time of the original purchase.
  • Meeshum Exchange Store Credits do not expire.
  • Our Exchange Store Credits do not have an expiration date and therefore do not expire. You can hold them indefinitely and use them at your own convenience.
  • Issued Exchange Store Credits cannot be cancelled and refunded.

Return and Exchange Process